Grievance Officer

Name: Achuthan Muralidaran
Designation: Founder and Grievance Officer
Email: admin@acmova.com
Address: Acmova Private Limited, L-Block, Old No. 8 (New), 26th Street, Anna Nagar East, Chennai 600102, Tamil Nadu, India

How to raise a grievance

Email us with your name, the email or phone number linked to your Acmova account (if any), a description of the issue, and any screenshots or references that help us understand it. Please use the subject line "Grievance".

What happens next

We acknowledge grievances within 24 hours and aim to resolve them within 15 days. Requests relating to your personal data rights will be handled within the time required under the Digital Personal Data Protection Act, 2023 and its rules.

If you are not satisfied

You may escalate to the Data Protection Board of India for personal data matters once it is operational for complaints, or to the appropriate consumer forum.